A couple of weeks ago, I wrote a post about the difference between Elevate and Survey Monkey. While I’ll be the first to agree that Survey Monkey is a useful tool, there are some key differences that set Elevate apart — specifically, we’re designed to meet the unique needs of restaurants, retailers and hotels. And… Continue Reading
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In chapter two of the playbook, we share how to write survey questions that will get you accurate and actionable information, every time. After all, the questions are arguably the most integral part of the entire survey. Great design, efficiency and easy access are important components, but the questions give you the data you need… Continue Reading
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As chapter one of the playbook explains, customer experience is everything when you’re trying to make it in today’s competitive landscape. There’s no way around it – the company that provides the best customer experience wins. But why is that exactly? First, there’s more competition now than ever before. That, coupled with customers’ higher expectations… Continue Reading
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