10 Steps to Writing an Effective Survey [Infographic]

In chapter two of the playbook, we share how to write survey questions that will get you accurate and actionable information, every time. After all, the questions are arguably the most integral part of the entire survey. Great design, efficiency and easy access are important components, but the questions give you the data you need to effect change across your organization.

This infographic takes some of the key points of chapter two and lays them out as a simple, 10 step process. The process includes how to word questions for the best results, when and how to use scales, what demographic information to ask, and more.

If you want more detailed information on how to write effective survey questions, download chapter two of our Playbook here! In case you missed it, chapter one – Deliver on Your Customer Experience – is also available on our website. Do you think we missed a step, or do you have questions about the information you see in this infographic? Let us know in the comments or Tweet them to us at @ElevateResearch!